In its bid to further support driver-partners, Uber has announced the
official opening of its Greenlight Hub in Lagos. The hub, which is
strategically located at the Maryland Mall in Maryland, will be open six
days a week, excluding public holidays.
It will serve as a resource centre where existing and potential driver-partners can receive support for app-related inquiries.
Speaking at the launch, Alon Lits, general manager for Uber,
sub-Saharan Africa, says the Greenlight Hub is a support centre that
provides driver-partners with established channels of communication to
raise individual questions and concerns that they may have.
According to Lits, “We’ve always had partner support centres, but not at
the level of the Greenlight Hub, where potential and existing
driver-partners can have their concerns and inquiries addressed by our
dedicated and professional team.”
Taryn Morris, head of Greenlight
for SSA, reaffirms Uber’s commitment to supporting driver-partners,
adding that, “We are excited to officially open the new centre in Lagos,
Nigeria to offer a new, world-class, technologically advanced place for
drivers to get on-board and obtain customer support.”
She points
out that, “the new location is also much more accessible to drivers and
we aim to have the best driver experience through solid processes and
training of our Uber Experts.”
As a way of recognising and
surprising exceptional driver-partners, Uber also presented prizes to
Usman Oboshi, Remi Afolabi and Edwin Obi, driver-partners with the best
rating and longest partnership with Uber.
Prizes were also presented
to Blessing Onu, women driver-partner with the longest partnership with
Uber, and Iwa Airiohuodion, women driver-partner with the best rating.
“Uber cares about the driver-partners that use the app and we are
committed to ensuring that they succeed and thrive in business,” says
O’Yoma Ukueku, Greenlight Operations Manager, Uber Nigeria. “Once
existing and prospective driver-partners arrive at the Greenlight Hub,
they are promptly attended to by our well-trained and professional
Greenlight Uber Experts.
There are no costs involved for
driver-partners utilizing the infrastructure, we respect them as
valuable partners with a voice and a choice and we wan
It would be
recalled that Uber recently announced a strategic partnership with
Germaine Auto Centre; a Nigerian based auto service and maintenance
company, to enable driver-partners operating in Lagos to enjoy top
quality vehicle maintenance and servicing.
t them to feel
that they can talk to us about anything at any time.”
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Friday, 18 August 2017
3,000 Nigerians partner-drivers sign-up to Uber
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